Last updated 21/05/2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for refunds, or exchange. Please see below for more information on our return policy.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

RETURNS

All returns must be postmarked within 1 hour of purchase. All returned items must be in new, packaged and unused condition, with all original packaging intact. 

All orders must be confirmed with logistics personnel prior to collection.

Returns are subject to total product scrutiny.

Items not delivered under 1 -2 hours of orders are valid for returns.

RETURNS PROCESS

All returns are carried out on the website.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return [or exchange]. 

Please allow at least 1 hour from the receipt of your item to process your return [or exchange]. 

If we accept your return, we will notify you by email when your return has been processed.

If you order but do not receive an item, contact us by sending an email : returns@goodmealtime.com

QUESTIONS

If you have any questions concerning our return policy, please contact us by sending us an email: info@goodmealtime.com or returns@goodmealtime.com

 

 

 

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